This article includes the following topics:
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What is Safemo Hub's Local Storage?
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Key Benefits of Safemo Hub's Local Storage
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How to view videos stored on the Safemo Hub?
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How to download videos from the Safemo Hub?
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How to delete videos from the Safemo Hub?
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How to expand the local storage for the Safemo Hub?
What is Safemo Hub's Local Storage?
Safemo Hub comes with 20GB of built-in local storage. This allows for storing up to 6 months of footage, based on recording a total of 600 seconds (10 minutes) of video per day.
Key Benefits of Safemo Hub's Local Storage
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Maximum Privacy & Security: All video footage is stored directly on the Hub, keeping your data within your own network. With end-to-end encryption (E2EE) and Safemo's secure connection technology, your videos stay private and protected from unauthorized access.
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No Subscription Fees: Local storage means no monthly costs, allowing you to use all system features without worrying about ongoing fees.
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Fast and Seamless Access Anywhere: Whether you're at home or away, Safemo's SafeRTC technology ensures smooth, secure access to your videos. Within your home network, enjoy fast playback without slowing down your internet, and when you're on the go, SafeRTC provides efficient remote access, so you can monitor your footage anytime, anywhere.
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Recording Without Internet: The Hub continues to store footage even during internet outages, ensuring uninterrupted video recording.
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Flexible Storage Options: With 20GB of built-in storage, the Safemo Hub can store months of footage. If you need more space, you can easily install an M.2 NVMe SSD for extra capacity.
How to view videos stored on the Safemo Hub?
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Launch the Safemo app.
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Tap "Activity".
How to download videos stored on the Safemo Hub?
Please follow these steps to download individual recorded videos on the Safemo app:
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Launch the Safemo app.
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Tap "Activity".
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Tap the video you want to download.
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Tap "Download".
Please follow these steps to download multiple recorded videos on the Safemo app:
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Launch the Safemo app.
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Tap "Activity".
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Tap the list icon in the upper right corner.
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Select the videos you want to download or tap Select all in the upper left corner. Note: Select all will select all videos in the current page. If you want to download more, you need to scroll down to load more.
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Tap "Download".
How to delete videos from the Safemo Hub?
Please follow these steps to delete individual recorded videos on the Safemo app:
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Launch the Safemo app.
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Tap "Activity".
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Tap the video you want to delete.
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Tap "Delete".
Please follow these steps to delete multiple recorded videos on the Safemo app:
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Launch the Safemo app.
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Tap "Activity".
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Tap the list icon in the upper right corner.
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Select the videos you want to delete or tap Select all in the upper left corner. Note: Select all will select all videos in the current page. If you want to delete more, you need to scroll down to load more.
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Tap "Delete".
Please follow the steps to delete all recorded videos on the Safemo app:
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Launch the Safemo app.
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On the "Home" page, tap the hub.
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Locate and tap "More Info" under STORAGE.
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Tap "Delete Videos".
Note: The videos cannot be restored once deleted.
How to expand the local storage for the Safemo Hub?
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Prepare the SSD hard drive
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Compatible Size: M.2 2242, M.2 2260, and M.2 2280 models.
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Compatible Type: NVMe SSDs (M Key or a B+M Key).
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Power Off the Hub
Before opening the Hub, make sure it is powered off and disconnected from any power source.
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Open the Hub's bottom cover
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- Loose and remove the three screws on the bottom cover with a screwdriver.
- Gently lift off the cover.
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Adjust the M.2 retention bracket for your SSD
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Identify the size of your SSD (2242, 2260, or 2280) in the M.2 slot.
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Use the screwdriver to secure the M.2 retention bracket in the area according to the SSD's size.
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Installation example for SSD 2280
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Align your SSD in the M.2 slot, ensuring the connectors match
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Gently insert the SSD into the M.2 slot at a slight angle.
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Once inserted, press down on the opposite end of the SSD so it lies flat and is secured by the M.2 retention bracket.
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Close the hub's bottom cover using the screwdriver.
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Power On and Verify the Installation
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Reconnect the Hub to the power source and power it on.
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Verify that the SSD is properly inserted by navigating to Home > Smart Hub > More Info within the Safemo app.
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Need Assistance?
If you have any questions or encounter any issues, please don't hesitate to reach out. Our dedicated support team is always here to assist you.
If you require technical support, please follow the guidelines below to ensure we can assist you promptly and effectively:
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Upload Logs: Follow the instructions here to upload your device logs.
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Provide Photo/Video: If possible, please provide a relevant photo or a short video demonstrating the issue.
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Contact Us: Submit feedback via the app by navigating to Account > Customer support or email support@safemo.com with the S/N (Serial Number) of the Hub and the affected camera(s), and the log upload time. Find your S/N here.
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