When to Switch WiFi Network

• Camera has a poor connection when directly connecting to the hub, impacting live feed and video playback quality.
• Camera installation position is far from the hub, leading to a weak WiFi signal.
• The need to improve the overall user experience by enhancing the camera's connectivity.

Steps to Change WiFi Network

1. On the app's Home page, tap the "gear" icon on the bottom right corner of the camera for which you wish to change the network to enter the camera settings page.
2. Tap the ">" icon on the top to proceed to the "Device Info" page.
3. Locate and tap the ">" icon next to "Connection type", and you will see the 'Test WiFi signal' and 'Change WiFi network' options.
4. Tap "Change Wi-Fi network" and follow the in-app instructions to complete the network change.
   1. Consider testing the current network status by tapping "Test Wi-Fi signal" first. If the result is weak, you are strongly recommended to proceed with the WiFi network change process.
   2. Ensure a smooth network change by:
      • Ensuring the camera is powered on and your smartphone is nearby.
      • Granting the app Bluetooth permissions.
      • Opening the camera’s back cover and double-clicking the orange SYNC button to enter pairing mode, indicated by a blinking blue light and a repeating “Ding Dong Ding Dong” sound.
      • Connecting your camera to the 2.4G WiFi network from the router your hub is connected to.

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