Prepare the Hub
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Power On: Connect the provided AC/DC adapter to the Hub and plug the adapter into an electrical outlet. A solid white light will illuminate, and once the Hub powers on, you will hear a startup sound.
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Connect to Router: Use the provided Ethernet cable to connect the Hub to your router. Insert one end of the cable into the Hub's Ethernet Port and the other end into an available LAN port on your router.
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Enter Pairing Mode: After plugging in the hub, please wait for approximately 1-2 minutes. The hub will automatically enter pairing mode, indicated by a continuous "ding-dong ding-dong" sound and a blinking blue light.
While Waiting, Prepare Cameras:
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Power on (First Time Set Up): Slide the lock at the camera's bottom, open the back cover, remove the battery insulator, and it will automatically power on.
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Alternative Power and Pairing Controls (For Subsequent Times): Slide the lock at the camera's bottom, open the back cover, and press the orange SYNC button for 3 seconds to turn on/off. Next, when the camera is already on, double-click the SYNC button to enter pairing mode - indicated by a blinking blue light and a continuous "ding-dong ding-dong" sound.
Add Hub and Cameras to App
Once both hub and cameras are ready, open the app and follow the instructions to add them. Ensure to grant all requested permissions, like Bluetooth and Location, when prompted by the app. These are necessary for a seamless device-adding process.
If you encounter any issues or have questions during the setup process, please reach out to us at support@safemo.com or provide feedback through the app: tap on Account > Customer support. To help us assist you more efficiently, kindly provide as much detail as possible about your situation. Include the steps you were taking when the issue occurred, at which step you encountered a problem, and the serial numbers (S/N) of both the hub and the cameras.
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